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COVID-19 May Update

Hi everybody! I hope you are all staying safe and practising a lot of self-care during these crazy times!


Just a super quick and short update for this month regarding our operations.


We are still fully operational and sending all orders within 1 business day as usual, however there are delays with your orders arriving due to the crazy workload on Australia Post.


Domestic Delays:

If you live in Australia, please know that there are several delays with your orders arriving.


Australia Post is processing more than 2 million parcels every single day, so while I know you are eager for your order to arrive (I don't blame you!!), please do take this into account when placing your order.


We also recommend utilising our Express Post option, Australia Post has stated it may take longer than the usual 1 business day, it will be a much quicker option for you.


International Delays:

Many international borders are closed and are limiting the mail arriving into their country. Please understand this is completely out of our control and unfortunately unavoidable.


Australia Post has also limited the amount of mail leaving the country due to limited airline capacity and government restrictions. You can view a full list of the countries that Australia Post is not delivering too here:


https://auspost.com.au/about-us/news-media/important-updates/coronavirus/coronavirus-international-updates#international

Thank you SO much for continuing to support us during this time which is difficult for so many. It truly means the world to us and we are so grateful for you.


Stay safe,

Shorina and my family xo