COVID-19 February Update
It's been a little while since I provided a COVID update and wanted to keep everybody informed with the latest information.
We are operating as per normal and as we are a small, family-owned business, we usually only have one staff member in the office anyway, so you can be sure we are following all guidelines and being as safe as possible during our days at the Bras By S office!
We know you're all eager for your gorgeous lingerie to arrive and whilst we personally haven't noticed much difference in our order deliveries, please take a look below for possible delay information.
If you live in Australia, please know that there may still be delays with your orders arriving.
Please allow an additional 3-5 business days for your orders to arrive.
We highly recommend utilising our Express Post option. Australia Post is no longer offering a next day guarantee on Express Post parcels however this will still be a quicker option for you. Please know, we are unable to refund postage costs if there are delays outside of our control.
Many international countries have tightened their restrictions which means that there is a chance of delays. Australia Post has also limited the amount of mail leaving the country due to limited airline capacity and government restrictions.
Please understand this is completely out of our control and unfortunately unavoidable. We are currently able to send to Canada, US, UK and New Zealand.
Thank you SO much for continuing to support us during this time which is difficult for so many. It truly means the world to us and we are so grateful for you.
Stay safe and lots of love,
Shorina and my family xo